And without having to rent any gear. Copyright 2023 Heavy, Inc. All rights reserved. On top of that, renting a modem can be expensive because youre paying for it every month. This is still is enough to support the most demanding Internet tasks. All of that looks pretty good. Right when I log in to my modem, the firmware version is listed right on the home page. Call them at the phone number on your bill or 1-800-Comcast, or use one of the options on https://www.xfinity.com/support/contact-us/. Click the Servers tab, then look for the "MTRLC LLC" certificate, which should match your Cable Modem IP. When something like that happens, the modem you bought may no longer be compatible. By renting, youre always ready for these upgrades without having to worry about wasting money. Welcome to the Xfinity community! Once your modem has powered back up, check the firmware version again by following the procedure I previously outlined. Low Prices on Motorola - MB8600-10 Ultra Fast DOCSIS 3.1 Cable Modem plus 32x8 DOCSIS 3.0 for Comcast Xfinity MB860010 and other items at United Office Products. MB8600 is a DOCSIS 3.1 Cable Modem certified by Comcast XFINITY, Comcast Business, Cox Communications, Spectrum and more. The only downside to this modems port array is that they cannot be used to send Gigabit signals to separate devices. MB8611 New firmware. When youre shopping for a modem, youll typically see terminology like 164. These numbers represent how many downstream and upstream channels are supported by that modem. Sometimes they wont update your firmware at all. Motorola MB8600 vs Netgear CM1000: The comparison between the best DOCSIS 3.1 modems for maximum speed approved by Comcast Xfinity gigabit, cox and more. If you have a question you can start a new discussion Current Motorola MB8600 Modem firmware for AZ? In fact, 82 percent of U.S. homes have broadband internet, up 10 percent from a decade ago. Although these terms may seem technical in nature, theyre crucial to weighing one modem against another. MB8600 does not include a WiFi Router or VoIP telephone adapter. Find more NetgearNighthawk C7800 Modem-Router Combo information and reviews here. If you have questions about your services, we're here to answer them. Despite this limitation, the CM1200 is still a high-performing modem and works fantastically for HD streaming, gaming, and file sharing. You can usually find your modems IP address listed on a sticker on the actual device. And while both the modem and the router are powerful enough to handle the highest throughput available through cable Internet, its worth noting that the built-in router isnt quite as powerful as the modem. Are they going to spend money to have updates tested for a modem that only a small number of their customers have? I actually think my firmware might be okay. If you havent noticed by now, its a very important part of your modem. Model MB8600 is a DOCSIS 3.1 Cable Modem certified by Comcast XFINITY. Command Center Software Video Surveillance and Analytics Public Safety LTE Managed and Support Services Two-Way Radio APX P25 Two-Way Radios APX NEXT P25 Smart Radio . Modems are usually offered by your internet provider for a monthly fee. 1 - 4 of 4 Posts . The Motorola MB8600 Ultra-fast DOCSIS 3.1 cable modem supports true Gigabit speed with a 1 GB Ethernet port. If its out of date, it should update automatically as long as the ISP has issued the firmware update. Anybody who needs to go to their modem page will be able to get there until the reboot. The way cable modems go, the network port decides the top broadband speed this modem caps at 1Gbps. Though it is important to note that this is not a WiFi router by itself and it also will not work with landline phone plans, rather it is strictly for internet-only plans. If you rent equipment from Comcast, you are eligible for an update on us! I bought mine several years ago it seems, Funny. If I hadnt changed my default password, Id be able to log in to my modem using password as my password. If your ISP says they wont update your modem, it might be worth calling their competitor to see if theyll update your modems firmware. Voice package and you are stuck with it 23:01 Motorola MB8600 is a Plus second ( )! This is the case even if you have a solid router (which you should) because a home network can only be as strong as its weakest link. The MB8600 provides high-speed Internet for a computer, router, HDTV, game station, or streaming media device. Setup for this Netgear modem couldnt be easier. The first thing to search for when reading a modems description is its compatibility. They should be able to tell you if theyre working on the update or not. Arris networking gear like the Arris SB8200 comes recommended by pretty much every ISP out there, making them the default pick for most setups. The closest competitor to the MB8611 model is its predecessor, the MB8600. First time xfinity was able to get it back up and running. There are eight megabits in one megabyte and 1,000 megabytes in one gigabyte. Comcast XFINITY MB8600 New software/GUI ? On some occasions it may take them a while to issue a firmware update after its released. If you want to wirelessly broadcast your high-speed signal through your home, you will also need a Gigabit-compatible router. Restarts of router between each change. I called Comcast Tech Support who said issue is with my router. Suggestions please folks ? As usual, the hardest part will be getting ahold of a representative to return your rented equipment. I enabled Link aggregation and haven't had any issues. When it dies, I have to log in from the LAN and restart the router. Hi new member here can you please message me if you still have it, thank you. If your endgame is Gigabit-speed Internet then you will have to upgrade to a DOCSIS 3.1 modem sooner or later. My router cant do more than a gig anyway. Thankfully, this is easy to find. The risk is too great from a security standpoint not to. Can't handle the speeds that other routers can. Thanks for the replies. I just ran into this problem and found this thread. And I'm not BUYING nothin or changing NOTHIN. It is perfect for things like 4K Ultra-HD video streaming and Virtual Reality gaming. Until then, it is future-proofing and you will only get 1 Gbps up and down. Your email address will not be published. That means this modem will be capped at 1 Gbps but it is future-proofed for when networking technology improves. No longer support or no longer compatible? 210.65.88.143 Your email address will not be published. Your modem needs to be receiving firmware updates. In other words, your modem will only be updated if your manufacturer issued an update for your specific model. This is usually mentioned in the item description, but if you dont know for sure, contact your cable company to ask. Your IP: If, however, you have a Gigabit plan that uses fiber to the node (FTTN) or cable Internet, then you can provide your own DOCSIS 3.1 modem. But do you need to splurge for a higher-priced modem with bigger numbers all around? Unfortunately, and to no fault of this router, link aggregation is not currently supported by any of the ISPs it is compatible with. Our experienced USA-based support specialists are ready to help. It stands out from other DOCSIS 3.1 modems by offering four 1-gigabit ethernet ports to achieve a theoretical max downstream and upstream of 2 Gbps. DOCSIS 3.0, which is still more than acceptable, supports more than 100 Mbps. The same can also be said for an updated router, though. Check out the best DOCSIS 3.1 modems for supporting gigabit-speed internet from cable providers like Comcast Xfinity, AT&T, Cox, and CenturyLink. Motorola Solutions has the tools you need to get the job done in any organization. The next step is to see what version of firmware is installed on your device. MB8600 also has 328 support for the fastest possible speeds using the DOCSIS 3.0 standard. In my case, my modems firmware matches the latest version released by the manufacturer. Press J to jump to the feed. For example, Im talking about the major players like AT&T, Comcast/Xfinity, Verizon, or Cox Communications. Setup is assisted by a simple LED display that provides indicators for power, receive, send, and Internet. ; Maximum speeds up to 400 Mbps - DOCSIS 3.0 modem (32 or 24 channels down) As a side note: Netgear also makes one of the best 802.11.ax routers available. Renting a modem will just about guarantee that itll receive firmware updates. Other modems, on the other hand, may work if you have Cox Communications but they may not compatible with Comcast Xfinity. But it keeps happening. As a result, Ill show you another way of accessing this information in your modems settings. With a speed that allows up to 6Gbps, this modem is excellent for people who have gigabit internet from their internet service providers. Modem and Router are both ~1mo old. If you encounter this in Firefox, you can go to Firefox Options -> Privacy and Security (on the left) -> Certificates (Bottom) -> View Certificates button. The issue may not occur on Chrome or other browsers. Getting to the Web UI is important for troubleshooting, and since trouble is not uncommon on Comcast, several folks have already run into this issue. The Motorola MB8600 DOCSIS 3.1 Cable Modem is the device that takes the internet from your provider and distributes it into your household for you and any other internet users to access. Free shipping. The cable modem generates a new certificate with the same issuer and serial number on restart. Question Restore stock firmware for Archer . Build it DWYM is your trusted product review source. New phone because the iOS or android update has list of old phones that won't work with it. Before we get into that, lets break down how the modem update process happens. I plugged/unplugged every coax cable between the pole and my router, had comcast reload my boot config, and moved back to my old modem and then to my new modem. I'm getting 1400+ Mbps. Look for a modem that has a Quick Start installation guide to get you up and running. The Motorola MB8600 is still listed at xFinity My Device Info. It also has a sleep mode that helps conserve energy. See all 38 - listings for . F. O*****. Otherwise, youll need to unplug and replug your modem in to restart it. Press question mark to learn the rest of the keyboard shortcuts. The Motorola MB8611 is our pick if you already have gigabit or faster internet services: It's one of the least expensive DOCSIS 3.1 gigabit modems with a 2.5GbE port . Heavy may receive a commission if you purchase a product through a link on this page. Youll likely either want a 164 or 84 modem, which means you have either 16 or eight downstream channels and four upstream channels. The C7800 has a useful LED display to show the status of different components and is overall fairly compact. Motorola MR2600 Wrap Up. Couldnt find anything particularly useful on Motorolas website. TheNighthawk C7800 is Netgears first DOCSIS 3.1-compatible modem-router combo. How do you know what the default values are? DOCSIS 3.1 technology offers enhanced security features, reduced latency and faster downloads than fiber cable. Motorola MB8600 is the latest device from the new-generation of cable modems to join the DOCSIS 3.1 group (along with Arris SB8200 and Netgear CM1000) and, . Re:WAN LAG on tp-link router. The fix worked for firefox but Chrome still can't access the modem and I can't find the cert anywhere under Chrome. The biggest bummer about this is that every second ethernet port is only for bonded use, so the CM1200 functionally only has two ethernet ports. You want to make sure youre getting the best performance, features, and security to go with it. Once the modem update has been tested and everything works properly, your ISP will issue the firmware update. Finally, upload the update and reboot the router. We don't want to lose you to too much technical jargon this early on, but no talk involving the Motorola MB8600 would be complete without mentioning the high DOCSIS ratings of 3.1 and 3.2, both of which speak highly of the MB8600's ability to compete with other modem manufacturers by using the latest firmware upgrades available in addition . However, you may find that the money you spent renting your equipment could have easily been made up by purchasing a modem and then switching it out for a newer model when the network upgraded. What wifi router do you have and what device youre using to test the speed over wifi ? Click to reveal Look for the DWYM seal for products that are the best in the category. It is quite bright in a dark room, so you may want to tuck it out of sight if you install it where this might bother you. Just figured out my modem is running 8611-19.2.20, which I think is the most recent versionmust be something else. Can anyone help with this? What can you do? MB8600 is a DOCSIS 3.1 Cable Modem certified by Comcast XFINITY, Comcast Business,and Cox Communications. Sometimes a cable will already be available. Reddit and its partners use cookies and similar technologies to provide you with a better experience. It utilizes DOCSIS 3.1 firmware protocol which guarantees ultra-fast speeds for cable internet. Ok so you know the firmware version of your modem. Setting up this modem is as easy as the next. Answers to be found are better than being left wondering. That is the exclusive reason why you would pay the extra amount for the CM1150V over the CM1200. The modem supports link aggregation, allowing you to connect both ethernet ports to one source to achieve the aforementioned 2 Gbps transfer speeds. With a Gigabit router in your network, the MB8600 delivers flawless video streaming, gaming, and web browsing over wireless. The SBG8300 has four gigabit LAN ports but because they arent bonded, you will have to upgrade when ISPs offer plans that exceed gigabit speeds via bonded ethernet. In a rather extreme example of Netgears aggressive product release cycle, the company has actually already released two standalone gigabit modems before the technology has even had a chance to hit the majority of American homes. A key factor of this modem is that it is approved for use by some of the major internet providers in the US. I use xfinity with my own Motorola MB8611 modem. I have an SB8200 that within the past few months dropped from 900+ on xfinity 1200Mbps service down to 500-600. Unless you get your Gigabit Internet from one of these ISPs, then the CM1200 is a great pick. . The Motorola MB8600 is probably the most feature-rich DOCSIS 3.1 modem on the market. To give simultaneous Internet access to many devices . I'm not sure where to take it from here. (valid at GoNift.com). Your internet service provider (ISP) will send firmware updates to your modem. The only way your modems firmware can be changed is by updating the firmware or installing brand new firmware on the device. The Motorola MB8600 has the following ports and buttons available on the back of the modem. This has persisted through a number of modem . This firmware update will only affect the modems connected to the ISP of that specific make and model. Lets looks at it from an ISPs perspective. If no login screen shows up, try finding the correct IP address for your router by Searching for your router. Downstream and upstream channels play a significant role in the speed of your downloads and uploads. The downside of combo units is that they are harder to troubleshoot but the upside is that they are easiest to install, which can be a game-changer for the technologically-challenged. The modem has four gigabit ethernet ports, but this device does not support link aggregation, so you wont be able to bundle them for multi-gig wired signals. Just dont forget a Gigabit router. Most modems should have a similar IP address. Dont worry if youre not sure what your modems IP address is. Its list of compatible ISPs is respectable, though a little smaller than that of the Arris modem. If you live in a metropolitan area, you are probably in one of these networks. Use this firmware update, and Cox just pushed new firmware version 8600-18.2.9 for over a year so bonded a! Making sure your modems software is updated is very important. That depends. I use xfinity with my own Motorola MB8611 modem. LAN Ports 1 & 2 of the modem are connected to router WAN port and LAN port 1. No question is too small, but please be sure to read the rules and [posting guidelines](https://www.reddit.com/r/HomeNetworking/comments/3hvyg0/rhomenetworking_posting_guidelines_and_helpful/) before asking for help. Thread . They are only for link aggregation. Showing 1-10 of 14 answers. It has 2 OFDM technology, which is a useful data encoding method that reduces latency in DOCSIS 3.1 devices. To update your router's firmware, type your router's IP address into your web browser and enter your login information. chances are there will not be any cert listed in firefox, instead this will work, go to the browser's roaming profile directory %homepath%/appdata/roaming/Mozilla/Firefox/profiles/{profilename}, optionally you can rename or delete 'cert9.db' to reset firefox back to the default keys. As a reminder, my modem is a Netgear CM600 modem. This is a prometheus exporter written with the intention of exporting metrics for a Motorola MB8600 device. All you need to know as youre shopping is that the more Mbps, the faster download and upload speeds youll need. Similar to your modems default IP address, you should be able to find the default username and password for your make and model as well. The action you just performed triggered the security solution. You need to take action. [Zoom] Zoom's Motorola MB8600 DOCSIS 3.1 Modem Arrives This Month [Firmware] New Netgear CM1000 firmware . The rep said thats not the case since its my own modem. Switch to the new router, the MB8600, via Spectrum website and it works fine hardwired to the PC. The bottom line is that there could be thousands of different modems connected to a given ISP. It's throwing a compatibility error because Xfinity believes any modem with only 1 gig ports isn't compatible with higher tiers when it isn't true at all. --- I have an ASUS RT-AX86u that does support link aggregation and was hoping I could use that and NOT have to buy a new modem. Cloudflare Ray ID: 7a28d291dd222b5a I'd call Comcast and ask them to make sure the right boot config got loaded onto the modem. The next step is to see what version of firmware is installed on your device. That's why an updated modem is so important for getting top speeds. Heres a link to my signal levels: https://imgur.com/a/PHOB4qr. it's still supported, just checked their website! Your MB8600 won't be dropped before that. My device, as configured by the CableTown ISP service, has SNMP disabled. The modem runs a little hot, though this can be alleviated by placing it somewhere on a desk, where it will get better airflow. I just purchased the MB8611. The dimensions of the ARRIS Surfboard SB8200 are 5 inches, 2 inches, and 5 inches, while the dimensions of the Motorola MB8600 are 7.25 inches and 7.88 inches. First and foremost, your ISP needs to make sure that the internet connection between the ISP and the modem owner (you) still works properly after the update. Find more Netgear Nighthawk CM1200 information and reviews here. Where you can find your modems current firmware version, How to determine what firmware version your modem should have, How it connects to your ISP to provide you with an internet connection, What the settings page looks like when you log in to your modems settings, The ISP youre using isnt a major provider, Your modem is old or an uncommon make and model. If you buy a new modem thats a popular make and model, itll most likely receive updates from the ISP because a lot of their customers will have the same model that you do. Motorola Ultra Fast DOCSIS 3.1 Cable Modem, Model MB8600, plus 32x8 DOCSIS 3.0, Certified by Comcast XFINITY Paper instructions were in the box and also online. Approved for Comcast Xfinity, Cox, and Charter Spectrum services, only. The Arris SB6141 is still listed for Comcast Business up to 200 Meg. This takes your signal to the legal limit the FCC allows. The Motorola MB8600 Modem has a built-in circuit to keep your equipment safe from Mother Nature. Chances are, you paid good money for your modem. I see a lot of errors on 2 channels on modem, all others seem ok. Without proper venting, you may find your modem locks up on a regular basis, forcing you to restart it. This has happened to almost everyone I know that uses Comcast and got gigabit with a 3rd party modem. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. If your area hasnt yet switched over to fiber, you may be in for a major upgrade in the future. The Motorola MB7621 24 x 8 Cable Modem Modem offers 248 support, while other models offer 164 speeds. Thanks everyone for your input and help, I appreciate it. When an ISP gets a firmware update for a specific modem, they have to check and test it. There are a few things you can do if your modem firmware doesnt match the latest version. Save Share. If your modems firmware is outdated and rebooting your modem didnt update it, give your ISP a call. Old modems do hold up the speeds for the entire building. When I upgraded to gig I got the Arris SB8200 and it was getting like sub 100Mbps speeds until they pushed out the correct gigabit boot config. Now that I know what the problem is, and that it's widespread, I'm not too concerned about it. New comments cannot be posted and votes cannot be cast, Welcome to the Xfinity community! Press question mark to learn the rest of the keyboard shortcuts. I had to warranty the same model for the same reason a year ago. As we determined in the previous steps, I saw that my modem has firmware V1.01.22 installed. The signal at my home was garbage. If the trouble is due to a faulty Comcast rental device or anything outside your home you shouldn't be charged. Create an account to follow your favorite communities and start taking part in conversations. DOCSIS 3.1, 3.0, 2.0, and 1.1 support and Cable Labs certification ensure compatibility with services nationwide. So earlier I mentioned there was bad news when it comes to updating your modem. Before you buy, take a look at where you plan to keep your modem. Especially today with everyone emailing, banking, and shopping online, you want to make sure your internet connection is as secure as possible. Theres only one ISP that provides coverage to my area, so my hands are tied on this front. Otherwise, you run into yet another bottleneck. Its silly though, especially since most people dont even have equipment to use over gigabit speeds (or even lower if everything is WiFi). My internet plan is with Comcast, so it looks like my modem firmware should be version V1.01.22. Supporting the only standard that can deliver speeds over 1 Gbps/sec, this DOCSIS 3.1 Cable Modem has been approved for all multi-Gigabit speed tiers by Comcast Xfinity. The Motorola MB8600's status lights are helpful for . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Whats bad about your ISP updating your modem for you? Don't get stuck paying for rental gear in the process. No firmware available for prior update. Overheating can be an issue with any electronic equipment. I haven't got a notice of any sort though. Fiber to the premises (FTTP) services connect your home via an optical network terminal (ONT) rather than a traditional modem, so you will be stuck with whatever your ISP provides you. The bottom line is that you dont have the same amount of control over your modem updates because your ISP is responsible for updating it. The CM1200 works with major cable providers like Comcast Xfinity, Cox, Spectrum, and more. Powered by. Heres what information was listed in this section. Gigabit speeds are offered by the nation's largest ISPs, including Comcast Xfinity, AT&T, Cox, CenturyLink, and Google Fiber. If you wish to use your own modem, and it is not the recommended 3.1 DOCSIS modem you can use DOCSIS 3.0 with 32 downstream channels, however, to receive the following speeds, please note the limitations on performance for non 3.1 DOCSIS modems:. Signal is toast. Your MB8600 supports DOCSIS 3.1, the fastest cable modem service standard. However, if you have the extra money, it cant hurt to go with the better model to account for your future needs. Owning your own modem typically saves $120 per year in cable modem rental charges. MH7020 Mesh-Ready WiFi Router. This can be especially true when your internet plan isnt with a large provider. But I keep getting emails from Comcast telling me my device can't keep up with the current speeds. I would advise taking one of two actions. Both support link aggregation. Even if youre renting it and paying monthly. Software. Just take a look at the same sticker you looked at to find your modems IP address. This doesn't match the stored override, so the browser absolutely refuses to trust it and cannot be easily overridden. After rebooting the modem, they will not be able to get to the modem web UI again until they perform this process to clear the old cert out of the browser. While others are made from smaller, less well known manufacturers. Anyone else having issues? Compatible services: Comcast Xfinity, Cox, Mediacom Cable, WOW!Max downstream: 3.8 GbpsMax upstream: 1 GbpsChannel bonding: 328Ethernet ports: 4. restart firefox, goto the modem page and when the alert page comes up select the advanced then click on set exception. A model that is both a modem and a router will not only link you to the internet, but it can also link the computers and devices within your home to each other. I am a bot, and this action was performed automatically. 94 Expert Rating. Issue Resolved: so as a last resort, before calling Comcast again, I removed an inline surge suppressor from my coax cable. Speaking of compatibility, make sure the modem you choose works with your cable provider before you purchase it. Network Setup ---> Motorola MB8600 modem / Asus AX89X Router / Asus AC3100 . I have defaulted both router and modem, turned off LAG on modem, to no avail. Hopefully you can see the bigger picture here. This thread is archived. However, having both units in one means less equipment and cabling, which can help reduce the clutter in your home office. If your ISP isnt going to update you modem when they should, you need to know about it. With that said, this isnt the case for everyone. Your Motorola router processes the signal from your internet service provider and transmits it to your network. The bottom line here is that you want your modem to get firmware updates when they become available. Ill use my modem as an example. Try a different modem. On top of that, you dont want your internet performance suffering because your ISP wont update your modem. Gigabit internet plans may be costly but the high speeds make it worthwhile for avid streamers and online gamers. My Arris Sb8200 says " incompatible due to filters" What the hell does that mean???? If you are searching for the best router in the market, but don't have a lot to spend, then the Motorola MR2600 AC2600 router is a great dual . to Gigabit on my lunch break, and later swapped out my Arris SB6183 for the 8600. If your current ISP wont update your modem, maybe theres another one that will. 1 Gig NEW . Thankfully, that is a while away from now and the 1 Gbps max upstream is as good as it gets until then. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. As a security note, if you havent changed the default password for your modem to a custom password, you need to. To give simultaneous Internet access to many devices . Comcast Xfinity, Xfinity X1, Cox and CableOne have all approved this modem for all the speed packages they offer. For some people this wont be an option, as theres only one major internet provider in the area.
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