But then when troubleshooting Teams an hour later, Teams was fine. Some people report that whenever they put the mouse cursor over text or picture, it looks normal - to only return blurry again after moving the mouse away. Click on the same ellipsis icon (three horizontal dots) as mentioned before. From what I've read today, Microsoft are as increasing the capacity as we speak due to the high demands. Then, click on the 'Apply background effects' option from the overlay menu. The shared screen is so blurry. Video was poor and audio was choppy. Has anyone had a similar issue, or knows how to fix this? I am using xsplit vcam and xplit broadcaster and worked with their support to understand how their apps offer the stream to the team client. I want to use Stream as an e-Learning platform, I tried a short video for testing (20"), but this video is very blurry this quality is not acceptable. Do they experience the same issue? https://youtu.be/aW3U16OKTiA View best response Labels: Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Removing just the 640x360 resolution fixed the issue. Did you find a solution? Sep 30 2020 For anyone still seeing this, it's still an issue. ? 5.9K subscribers Subscribe 9.1K views 1 year ago Microsoft Teams In this video tutorial, you'll learn how to avoid the blurry effect using OBS virtual camera in Microsoft Teams, Zoom,. I have raised a feedback for you here. You can dig into the calls from here and see what it says about the quality, This is not any official Microsoft support forum, no! 0 Sign in to comment Sign in to answer Then let them share 4k all they want, and scale out those appliances as needed. For Teams one of the adjustments involved 'reduced video resolution'. Do Microsoft support monitor this community/forum? We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. In Fix scaling for apps,turn onLet Windows try to fix apps so theyre not blurry. Would the video improve if we completed the upgrade switch to Teams? Like a pro app. YOU ARE NOT ALONE!I'm working also for a huge software company and most of us have screens with a higher resolution (higher than 1080p) And doing a longer screen sharing session with Microsoft Teams is really a pain! We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. Sharing best practices for building any app with .NET. Click here: shorturl.at/jnozH--- Does your screen look blurry or pixelated in Microsoft Teams? Have the same problem whether using teams desktop app or web client. If sharing between two 4K monitors (each user has a 4K monitor) with high band width (very common these days), why does Teams lower the resolution to 1920 x 1080? It would be nice to see real people and not minecraft villagers :). June 03, 2022, by @CW1981 Sorry you are having problems. Hi Trond - you might be right, because I don't get real complaints for other participants. When the call initiates, Teams says the network or internet, can't remember which, is poor - but I don't see how it can be on those speeds. Turn the setting for fixing blurry apps on or off manually. Go to Teams Settings > General and check the checkbox for disable the gpu hardware acceleration then restart your teams. After a couple weeks of running the laptops you will work with the PFE (premier field engineer) to upload the data from each computer > then go through a very detailed analysis. Teams has been good until 2 weeks ago. And just to be sure: my camera quality is, such as yours, also perfect when using Zoom or Windows 10 Camera app. 5 GB of cloud storage per user. The first being what size screen are you sharing from. Unlimited group meetings for up to 60 minutes. 02:40 AM. The next being what size screen are you viewing on. This is an incredibly detailed assessment of your path to O365 and back from a maximum of 6 laptops (that you can put anywhere in your network). 06:29 PM. on 350mbps broadband and getting 70mbps + over WiFi zoom = perfect, teams = terrible. Holly Lehman I am on Teams ever day without any problems. Just wish the video quality could be addressed. Social Media JOB OPPORTUNITIES! 2) get with your TAM (technical account manager) with your premier support contract if you have one, if not then use some of your software assurance premier incident credits > all to ask for an O365 Network performance assessment engagement. - edited This problem is only evident on the desktop app. Sharing best practices for building any app with .NET. My workstation has plenty of resources on a 500mbps FrontierFiOS connection. Check your task manager to see what bandwidth teams is using while youre on a call then do the same with zoom. For reference, the workstation I'm using is a Ryzen 9 3900X with 64GB of RAM and a RTX 2080Ti with fibre gigabit coming in right under the desk and my colleagues' setups are similar. Using screen capturedirectly in MS Stream was fixing my problem, works perfectly! My Brio 4K camera produces a very blurry image - even when I change the settings using the Logitech Camera Settings app down to 720p (not sure how this setting actually works technically). The question reads like it could have come from us. For more info about how to do this, see Make older programs compatible with this version of Windows. Quickly present a more professional setting. DAZachHoiberg Image quality from Brio in the Win 10 camera app is excellent at any resolution and image quality in Zoom is also really good. I know for some this is not the issue, but be sure your webcam is working right. Microsoft Teams provide Dashboard to analyze it, you can refer to: https://learn.microsoft.com/en-us/microsoftteams/difference-between-call-analytics-and-call-quality-dashboard. Background images are currently limited to PC and Mac clients. @UKITGuyWould like to see if you find solution. August 03, 2021. The shared screen is so blurry. That's pretty bad. I am not sure, but believe the video quality is OK in "the other end" (at the recievers), and that is the most important thing. I'm a huge fan of Microsoft. When I pin one of the blurry colleagues his image becomes sharp. Is there some other test/log I should be running/looking at? Zoom, FB, and other video apps it is pretty sharp. We do have a couple of Microsoft Gold Partners I can reach out to. Find out more about the Microsoft MVP Award Program. We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. Please MS fix this asap. May 26, 2022, by Close Teams, clear Teams Cache. unfortunately our videos need to be edited (confidential info blurred out etc) so we use screen recording software to capture the recordings. @Alex BalcanquallI am having the same issue. Thank you! Until they upgrade to meet demand or people go back to normal life we won't be able to really get solid video through the service for a bit, Refer : https://techcommunity.microsoft.com/t5/microsoft-teams/poor-videos-during-teams/m-p/1290304. We have a Fibre To The Premises internet connection, with >200Mb download and >50Mb upload - which I'd have thought would be more than ample for decent quality video call between 5 users? June 20, 2017. I would recommend 2 things that are not technical related if you have solid hardware on your endpoints already. I was able to work around this by saving my recording in a AVI format and when I uploaded that, the system provided the 1080p playback. [SOLVED]: MS Teams Video quality is terrible, Re: [SOLVED]: MS Teams Video quality is terrible. I have tried the cache resolution, that did nothing. 12:19 AM. Very confusing but I need to know this will be reliable. by Betreff: Increase video quality for screen sharing. In my understanding, we recommend you check if your bandwidth is sufficient. @wfGTI stumbled onto this thread while looking for fixes. I'll walk you through every step in order to set up properly OBS avoiding the virtual camera. on Your video show our error! by Thank you guys so much for your thoughts, ideas and support. Line Meeting with 720p quiality using the same cam on the same device. 07:13 PM. Aug 23 2019 Bandwidth is fine, we're only using with 4 users so I'm sure we're not hitting the (6000?) Even the other end see a mindcraft view. Here are some examples of whereyou might experience this: You open an app on a display with a high resolution andthen move the app to another display that has a different resolution. When I looked into it my user, probably me in testing and got side tracked, was set to a lower bandwidth policy. Setting is on automatic, but changing to highest bitrate makes no difference. on 11:53 PM On a desktop selectBackground filters. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. Could be a few things to check here. Here is hoping that MSFT will look at this and improve the video resolution. We've tried with 5 users and the video quality is poor - not high definition at all, very blurry and/or blocky. So this definitely is a MS Teams issue. The only issue now is that it is showing just the 1080p and the 360p with nothing inbetween. Which I can't understand, because that is what it is made for!? May 01 2020 I'll walk you through every step in order to set up properly OBS avoiding the virtual camera. There are a lot of posts about this problem reaching back to 2016 and I cant find any solution. Here are two ways you can turn off the notification: Select the Start button, then select Settings > System > Notifications & actions, and then turn off Display Settings. Seems that if you use the Teams web-app instead of the desktop-app, video quality will improve significantly. https://office365itpros.com/2020/07/22/teams-memory-management/. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. In my demo, the video was lagging. Microsoft restricted it for a while to 720p because of platform scaling, but I think we are at the point it needs to happen, especially as cameras like the Brio support it. Jan 22 2019 This will open a 'Background settings' panel to the right. I don't want to believe it could it be that the Lync developers could provided a better application. ), Sep 09 2022 The resoult is the same: the problem is in the TEAMS system. Great for documents and mostly-static app windows. Thanks, Leon. Gigabit download and 50mbps upload. Jun 30 2020 Mine is. 06:29 PM. on It's a just 2,2Mb mp4 file, this should be no problem? Hi @adam deltingerthanks for the response. NO! Since webcams are in short supply I used aCanon - VIXIA HF R800 with a USB HDMI capture adapter and my video is much better now. I'm working also for a huge software company and most of us have screens with a higher resolution (higher than 1080p) And doing a longer screen sharing session with Microsoft Teams is really a pain! MS Team force the poorest 360p video quality without any option for user to select a better setting. I'm thinking you might just need to upload higher quality video. - edited I did include myself in the user voice for Teams. Which logs are you referring to specifically? Observe the focus process. It will give you a detailed report of what the issue is. I am a MS fan for the most part, but you guys need to fix this Teams video quality issue. Microsoft Teams adjust the video quality according to your network speed and connection. Stream is encoded in 6 second bursts and it is a known issue that the first 6-18 seconds can be blurry. It seems to cap out at 1080P with very strong compression at a low framerate. on 05:22 PM We are awaiting our analysis as I type. I haven't noticed an update regarding this since the previous message (MC207439) so as far as I know it's still reduced. :). Data encryption for meetings, chats, calls, and files. Discover more. I tried to use just the camera app in Windows10. I discovered it by using the Windows 10 Camera app and doing some testing. I think that there are a number of things that you might not be thinking about when sharing. Some participant windows are blurry, others are sharp; when pinned the blurry one is sharp Hi all, Eg when on a Teams meeting with more than 1 participant, the camera feeds / windows of some participants are sharp while others are blurry. We are experiencing this as well, I dislike having to keep using Zoom. So the issue seems to be only happening at initial meeting setup and only in the Teams desktop app (not the browser as already reported by @RonaldDJ). https://microsoftteams.uservoice.com/forums/555103-public/suggestions/19096657-webcam-quality-is-very-low. Here is a video I put together showing this issue. 05:22 PM May 01 2020 August 03, 2021. Turn the notification about blurry apps on or off. If the prompt doesnt appear, in the search box on the taskbar,type advanced scaling settings and select Fix apps that are blurry. It's that basic there doesn't seem to be any settings to tweak, it should just work? It isn't as simple as bandwidth. https://learn.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app. Other app always choose the best quality or provide option. I formyself have a 34" 3440x1440 and my colleague a 4k screen. If this issue or something similar is happening to you, try the steps in this video to resolve this issue. I am using a Logitech 922 PRO HD Stream. @Paulo247@jsquaredz and all: There are a couple of Uservoice items listed here for this topic. 3. sadly same for me.. as a software developer it's a pain sharing screen with 1080p, when all of us has atleast a 2k screen. I called with microsoft. Stay connected to people even when youre apart. 08:58 AM May 01 2020 Raise Teams Meeting Quality beyond 1080p (E.g., 4K) for better meeting experience and screen sharing @Ed WoodrickYeah, it's a 34" 3440x1440. - edited Can I use different backgrounds while on my tablet or mobile device? @ChristianBergstrom I have been urging my dept to switch to teams. E.g. Call analytics and Vad for example! Mar 05 2022 Jan 22 2019 Playing same Video from SharePoint works perfect why not from the video-platform (Video or Stream)? Are there any special requirements the video needs to fulfill? For the best experience with custom backgrounds, we recommend uploading images with an aspect ratio of 16:9 and a resolution of at least 1920 x 1080 if possible. If we share at native resolution, nobody can see what we are sharing. In Display Settings, verify Scaling is at 100%. The cost to you is the same whether you use our links or not. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. Prepare your organization's network for Teams - Microsoft Teams | Microsoft Docs. I've personally not had video quality problems, but there are currently many reporting video quality issues. @jsquaredzIt's now almost october 2020. Video calling makes connecting virtually almost as much fun as being there. 02:37 AM Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. I have tried updating Firmware, updating windows, checking driver versions etc - basically everything on these threads. BTW: I'm running the Teams desktop app in preview mode with version1.5.00.5967 (64-bits). This Windows 10 feature enables you to manage when notifications appear. https://youtu.be/aW3U16OKTiA View best response Labels: You have to give it awhile to decode if so, it starts out very low quality and after awhile will process the higher bitrates. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. All that being said, i do love teams. If i just use it in teams directly, the output is 360 ish locally and remotely. Are there any settings in MS Teams or the Office or Teams Control Center that I may have overlooked? Try it with Zoom and you will see how much better it looks. 04:18 AM I like Discord's solution: Tell it to optimize your screen share for text legibility and you get high-quality full-resolution captures at a low framerate to keep bandwidth and resource usage down. Your background options will display on the right. - edited 2. seanpenrose 05:00 PM. Find out more about the Microsoft MVP Award Program. It turns out it was back focusing terribly (focused behind me by at least a foot or two). Just need to wait patiently for it to make its way into the release version. @jsquaredzThanks. You must have Windows 10 (version 1803) installed to use the setting for fixing blurry apps automatically. The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. @jsquaredzJust a heads up that besides your own configuration this is most likely due to the "Awareness of Microsoft 365 temporary feature adjustments" due to the extensive increase of cloud services. You'll also of course need to ensure you meet the hardware requirements: Hardware requirements for Microsoft Teams by @jsquaredzI've discovered that my webcam (Microsoft LifeCam Studio) was the primary reason my video was bad. I'll walk you through every step in order to set up properly OBS avoiding the virtual camera. You can also try to consider other factors like packet loss and jitter. Thanks All. Whether or not youve had blurry apps or have seen a notification about blurry apps, you can choose to turn this feature on or off any time. Why has the moderator marked this thread as having a solution, clearing the cache does not work and there is no-one in this thread that has confirmed it as a fix! Windows 10 (version 1803 or later) can try to fix this automatically, so apps dont appear blurry. Do you know if Microsoft support monitor this forum? We have a Fibre To The Premises internet connection, with >200Mb download and >50Mb upload - which I'd have thought would be more than ample for decent quality video call between 5 users. There is no workaround for OBS that I am aware of. When using the Teams WebApp, the screen sharing is as crisp as can be. We're very happy with the Office365 etc environment in general and I understand the service needs to scale well to the lowest common denominator, but it seems harmless to expand the upper range if everyone in the call can handle it. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. 04:27 AM. In case you find the need to blur your video background during a call, you can do it in a couple of clicks. Unfortunately MS Teams is our company standard solution, and being a financial institution we cannot install other options, even though we are in IT.When sharing we have to change resolution on one monitor to 1920x1080, which makes everything huge for us, but legible on the share. Chinmaya_Madan September 30, 2022, by Not a problem with my bandwidth (250Mbit). The Local version of the video changes depending on the source. Sharing best practices for building any app with .NET. We gladly put the money back into creating helpful content for our channel. May 01 2020 You connect remotelyto another PC, and the display for the PC youre connecting to has a different resolution than the one youre connecting from. For Teams one of the adjustments involved 'reduced video resolution'. Choose the account you want to sign in with. The audio quality remains fine and the shared screen is . Unlimited one-to-one meetings for up to 30 hours. https://feedbackportal.microsoft.com/feedback/idea/d412260c-a669-ec11-a819-000d3a058885, Delivering new webinar experiences with Microsoft Teams, Whats New in Microsoft Teams | August and September 2022, Make your Microsoft Teams meetings more effective and inclusive. so Teams is not trying to get the highest resolution. I dunno, check your bit-rate in the bottom right, see what it's set too, maybe your connection is keeping it from using higher bit-rate since it's playing through a streaming service. 1) get with your Microsoft account team and ask them to put you in touch with other customers that have deployed Teams for the purpose of Telehealth. MP4 as the format unfortunately won't say much. on If i open Teams in the browser, i have a good quality. I've read a lot about this issue. Ifan app still appears blurry, you can try to use a different high-DPI compatibility setting for that app instead of the Let Windows try to fix apps so theyre not blurry setting. Are you uploading pre-recorded content? It would be really nice to share in some higher resolution so we can stop going through these hoops to use MS Teams. When using teams as just audio and video - the quality is absolutely fine - everything is very clear. On your mobile device, selectBackground effects. The same issue! To turn off background effects, select . Youll see zoom is using more bandwidth and streaming HD video. Learn how Select background effects I got a response from Microsoft Teams Support: Microsoft has reduced their bandwidth and quality settings to 720p or less in some cases with the surge of usage due to corona virus. A few things to note for Microsoft (i am sure they already know about this but just in case). Teams powerpoint sharing video quality. @Trond_WibeI also have poor video quality video with my 4k camera. Yes its still pretty much the same. Windows might not be able to fix all apps, so some apps will still be blurry on high-resolution displays. Select action center , and then select Focus assist. If you have Windows 10 (version 1903) installed, the setting to fix blurry apps is turned on by default. The backgrounds window will appear on the right side of the screen-scroll through all the options Microsoft has provided, apply the virtual background or blurring option you want ( Figure D . Also, the meeting recording also shows my stream in full quality. - edited SharePoint is just serving up the file buffered. Here is a video I put together showing this issue. 06:59 AM. Luckily they have a config file, it contains multiple resolutions. Here you can choose to blur meeting background, select from a list of images, or upload your own image. By removing distracting details in the background, the focus remains on the subject in the foreground. New: Microsoft Teams Premium, the better way to meet Yeah, they need to spin up some more servers over at the Data Center and open up the video quality valves. However, when someone else joins the meeting, it's not only the other side that gets full video quality but when I pin my own video, it's also in full quality for me. Explore backgrounds Sign up for free Choose a new virtual background for your meeting It takes three easy steps to change your meeting background. May 26, 2022, by There are days when my only human contact is via teams. My previous laptop was an older HP EliteBook. The preview stays very bad quality, but when a call is made, the other end has "better" video. - edited port NAT pool size limit, all ports are allowed out etc - and video works, just the quality is poor. Maybe a problem of the region? Are there certain settings tools that make higher quality videos more likely? No settings unfortunately. Everything appears blurry and hard to read. Go to your meeting controls and select More actions > Apply background effects . FYI, just downloaded zoom, and tested with 3 users and video quality is perfect, as you'd expect - so this doesn't seem to be a bandwidth issue, but a specific issue with Teams ? May need to switch to YouTube. And the TEAMS video quality is around 480p. We also have fiber optic internet. May 01 2020 I would recommend voting up and getting as many to do so to get it in front of the product team. They look at EVERYTHING down to the packet level. Either dshow has a bug or the teams client. I got a response from Microsoft Teams Support: Microsoft has reduced their bandwidth and quality settings to 720p or less in some cases with the surge of usage due to corona virus. 09:00 AM. The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. Choose from a variety of predesigned professional or fun background images readily available in Teams. (Work from home | No experience required): Click here to learn more shorturl.at/jKSX2 SUBSCRIBE to get NEW Tutorials Every Week ! May 31, 2022. this quality is not acceptable. Jan 22 2019 A Microsoft customizable chat-based workspace. For more info, see Turn Focus assist on or off in Windows 10. However, you can turn it off at any time. I am sure there was one previously on Uservoice but this doesn't seem to have been moved over. Honestly the 1080P cap on resolution is fine, it's more that the whole thing doesn't seem to want to go over ~4mbps of bandwidth which results in very low framerate and bad video compression.